FAQ and Product Questions
Product Questions
Does Sojag Ventura II gazebo come with an extra rail & hooks for curtains?
Yes, this product featuring the double-track system, allows for the simultaneous use of mosquito netting and curtains.
Wondering if the SOJAG Eco 4-seater garden swing can sit on gravel? If not, what kind of ground preparation is required?
Yes, it is possible to install this swing on gravel. The gravel must be well compacted and as leveled as possible to prevent any issues with the gliding system. It can be installed on any solid or leveled surface.
Product FAQ
How much does a solarium or sunroom kit cost to install?
DIY installation is free — most Gazebo Penguin and Sojag solariums are designed for homeowner assembly. Professional installation typically costs $500-$2,000 depending on size and site preparation.
How long does shipping take for IPATIO orders within Canada?
Standard shipping is 5-10 business days for most items. Oversized structures (sheds, garages) ship via freight and take 7-14 business days with a delivery appointment.
How long does a ShelterLogic Shed-in-a-Box last?
With proper care, 5-10+ years. The polyethylene cover is UV-treated and waterproof. Replace the cover when it shows wear rather than the entire structure.
Does IPATIO offer free shipping across Canada?
Yes. IPATIO offers free shipping on orders over $88 to most Canadian addresses. Oversized items (sheds, garages) may ship via freight carrier with a delivery appointment.
How do I dispose of or recycle an old outdoor structure?
Steel components are 100% recyclable — take to a metal recycler. Fabric covers go in regular trash. Polycarbonate panels may be accepted at plastic recycling centres.
Can I use a ShelterLogic GrowIT greenhouse year-round in Canada?
The GrowIT extends your growing season by 4-8 weeks on each end, but isn't heated for deep-winter growing. Works best from early spring through late fall in most Canadian zones.
How do I clean and maintain outdoor fabric products?
Most outdoor fabrics are machine washable on gentle cycle with cold water. For quick cleaning, wipe with a damp cloth and mild soap. Store indoors during extended non-use periods.
What is the difference between a canopy and a gazebo?
What size carport do I need for my vehicle?
Standard car: 10'x20'. SUV/truck: 12'x20'+. Two vehicles: 20'x20'+. RV/boat: 14'x42' or larger.
Can I use a Sojag solarium in winter?
Yes, with limits. Sojag solariums with polycarbonate roof panels are three-season structures built to withstand Canadian winters. The panels block UV year-round, but the space is not heated or insulated like an indoor room.
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