Missing or damaged part, or a warranty question? Send us your order number and a photo by chat or at support@ipatio.ca. We reply within one business day.
Does Sojag offer replacement parts for their gazebos and solariums?
Yes. Sojag sells replacement mosquito netting, curtains, roof panels, and hardware through their customer service. Contact Sojag directly with your model number.
Which Gazebo Penguin winter support bar do I need, flat top or slanted top?
Flat top for a gazebo with a peaked roof; slanted top, with a U-shaped bracket, for a solarium or wall-mounted gazebo with a sloped roof.
What does a winter support bar do, and can I leave the snow on the roof?
It stands under the roof and helps it carry the weight of heavy snow, reducing the stress on the roof and the frame — but clearing heavy snow off the roof is still recommended.
How is the Gazebo Penguin winter support bar installed?
Set the post's length under the roof beam and fasten the base plate — it has two holes — to the deck or patio; it is made to be easy to install and to remove.
What does a winter support bar do?
It is an adjustable post that stands under the roof and helps carry the weight of heavy snow, taking stress off the roof and the frame.
Which winter support bar fits my gazebo — flat top or slanted top?
Flat top for a gazebo with a peaked roof; slanted top, with a U-shaped bracket, for a solarium or a wall-mounted gazebo with a sloped roof.
How is a winter support bar installed, and when?
Stand it under the roof beam at the centre, adjust it to length and fasten the base plate to the deck or patio; put it up in late autumn and take it down in spring.
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Side curtains, mosquito netting, a winter cover and a three-season solarium do four different jobs, and buying the wrong one is the usual mistake. Here is what each actually blocks, how it is sized for your gazebo model, and which one belongs in a Canadian backyard this fall.
Learn how to protect your gazebo from harsh Canadian winters with the right winter cover. Step-by-step installation guide, maintenance tips, and sizing chart for Sojag covers from 8x8 to 12x20.
A wall-mounted gazebo borrows one wall from your house, shelters the patio door and leaves the rest of the yard open. Here is how attached models compare with freestanding ones, the eight feet of clear wall they need, and what a Canadian winter does to a roof fastened to your siding.
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Create your account to earn 100 points right away, plus 100 more if you subscribe to our newsletter. Your account also earns points on purchases once each order is complete, and for product reviews. Every 100 points takes $1 off a later order. About Club IPATIO