How do I contact IPATIO customer service?
IPATIO customer support:
- Email: support@ipatio.ca — response within 1-2 business days
- Contact form: Available on our Contact Us page
- Returns: Submit through our Return Requests page
For product-specific support (assembly help, warranty claims, replacement parts), contact the manufacturer directly — they have the technical expertise and parts inventory:
- Arrow: 800-851-1085
- ShelterLogic / Sojag / Quik Shade: 866-901-1649
- Gazebo Penguin: Through IPATIO customer service
- Corriveau: Through IPATIO customer service
Login and Registration Form
Sign in before you order so your purchase earns points. Orders placed while signed in earn points once they’re complete. Checking out as a guest? Create your account on the order confirmation page and that order is added to it. Every 100 points takes $1 off a later order. About Club IPATIO
Create your account to earn 100 points right away, plus 100 more if you subscribe to our newsletter. Your account also earns points on purchases once each order is complete, and for product reviews. Every 100 points takes $1 off a later order. About Club IPATIO