How do I contact IPATIO customer service?
IPATIO customer support:
- Email: [email protected] — response within 1-2 business days
- Contact form: Available on our Contact Us page
- Returns: Submit through our Return Requests page
For product-specific support (assembly help, warranty claims, replacement parts), contact the manufacturer directly — they have the technical expertise and parts inventory:
- Arrow: 800-851-1085
- ShelterLogic / Sojag / Quik Shade: 866-901-1649
- Gazebo Penguin: Through IPATIO customer service
- Corriveau: Through IPATIO customer service

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