Product FAQ

Q: Do pergolas with retractable canopies work in Canadian winters?

Retract the fabric canopy before winter. The aluminum frame stays up year-round. Louvered pergolas can handle light snow when closed, but heavy accumulation should be cleared.

Q: Are Sojag aluminum gliders and swings rust-proof?

Yes. Sojag Bahia gliders and benches use powder-coated aluminum that won't rust. They can stay outdoors year-round in Canadian weather without corrosion.

Q: How do I dispose of or recycle an old outdoor structure?

Steel components are 100% recyclable — take to a metal recycler. Fabric covers go in regular trash. Polycarbonate panels may be accepted at plastic recycling centres.

Q: Does IPATIO offer price matching or best price guarantee?

IPATIO offers competitive Canadian pricing with frequent promotions and deals. Check our Deals of the Week page for current discounts across all categories.

Q: Does IPATIO ship to the United States or internationally?

IPATIO currently ships within Canada only. All prices are in Canadian dollars. For US customers, check with Arrow, ShelterLogic, or other manufacturers for US retailers.

Q: Do Gazebo Penguin solariums come with a warranty?

Yes. Gazebo Penguin Florence solariums include a manufacturer's warranty. The aluminum frame has a longer warranty than the polycarbonate panels and screens.

Q: Is the Sojag Roma gazebo suitable for Canadian winters?

The fabric roof cover should be removed for winter. The aluminum frame is rust-proof and can remain standing year-round.

Q: Can I use a Shed-in-a-Box as a workshop or garage?

Yes for storage and light workshop use. Not insulated or heated, but provides excellent weather protection for tools, equipment, vehicles, and seasonal items.

Q: What foundation does a steel carport need?

A level concrete pad or compacted gravel base is recommended. Anchor bolts are included for securing the carport to concrete.

Q: How do I anchor an Arrow shed or carport to the ground?

Arrow structures include anchor hardware. For concrete: use wedge anchors or concrete screws. For soil/gravel: use auger anchors driven at least 30 inches deep.

Do pergolas with retractable canopies work in Canadian winters?

For Canadian winter care:Fabric canopy pergolas (e.g., Corriveau San Luis): Retract and store the fabric canopy before first snowfall. The aluminum frame is rustproof and remains standing safely through winter.Louvered pergolas (e.g., Corriveau Casilda...

Are Sojag aluminum gliders and swings rust-proof?

Sojag Bahia aluminum outdoor furniture is designed for Canadian climates:Material: Extruded aluminum frame — naturally rust-proof, unlike steelFinish: Powder-coated for additional protection against scratches and UV fadingMaintenance: Wipe clean with...

How do I dispose of or recycle an old outdoor structure?

Disposal and recycling guide:Steel frame and panels (Arrow, ShelterLogic): 100% recyclable. Take disassembled steel to your local scrap metal recycler — they may even pay you for the weight.Aluminum frame (Sojag, Gazebo Penguin): Highly valuable recycling...

Does IPATIO offer price matching or best price guarantee?

IPATIO pricing and deals:Competitive pricing: We negotiate directly with manufacturers (Arrow, ShelterLogic, Sojag, Gazebo Penguin, Corriveau) for the best Canadian pricingDeals of the Week: Rotating promotions with significant discounts — check the ...

Does IPATIO ship to the United States or internationally?

IPATIO shipping coverage:Canada: Ships to all provinces and territories. Free shipping on orders over $88 to most Canadian addresses.United States: Not currently available. US customers can find similar products through the manufacturer's US retail partners...

Do Gazebo Penguin solariums come with a warranty?

Gazebo Penguin warranty coverage (Florence series):Aluminum frame: Warranted against structural defects and corrosion. Aluminum is naturally rust-proof and maintenance-free.Polycarbonate roof panels: Warranted against premature yellowing and cracking...

Is the Sojag Roma gazebo suitable for Canadian winters?

The Sojag Roma gazebo has a fabric (polyester) roof that is water-resistant but not designed for heavy snow loads. For Canadian winters, remove the fabric cover and mosquito netting before the first snowfall to protect them. The aluminum frame itself...

Can I use a Shed-in-a-Box as a workshop or garage?

ShelterLogic Shed-in-a-Box shelters work well for:Vehicle storage: Cars, ATVs, snowmobiles, motorcyclesEquipment protection: Lawn mowers, garden tools, outdoor furnitureLight workshop: Woodworking, hobby space (with adequate ventilation)Seasonal storage...

What foundation does a steel carport need?

Steel carports require a solid, level foundation for proper installation and longevity:Concrete pad (recommended): Pour a pad at least 4 inches thick, slightly larger than the carport footprint. Use the included anchor bolts to secure the frame.Compacted...

How do I anchor an Arrow shed or carport to the ground?

Anchoring methods for Arrow steel buildings:Concrete pad (recommended): Use included wedge anchors or Tapcon concrete screws through the pre-drilled base rail holes. Drill 3/16" pilot holes into concrete, then drive anchors flush.Gravel/soil: Use 30"+ ...

What tools do I need to assemble a ShelterLogic structure?

Tools needed for ShelterLogic assembly:Required: Adjustable wrench or ratchet set (typically 7/16" and 1/2" sockets), Phillips screwdriver, tape measure, levelRecommended: Power drill/driver (speeds up bolt insertion significantly), step ladder for roof...

Do I need a building permit for a portable shelter or shed?

Building permit requirements vary by Canadian municipality:Temporary structures: Most cities exempt portable shelters that can be disassembled without toolsSize thresholds: Many municipalities exempt structures under 10 sq. meters (108 sq. ft.) or 15...

What is the weight capacity of Camp & Go folding chairs?

Camp & Go folding chairs are built for durability:Standard quad chairs: Typically rated for 225-250 lbs.Wide-back and directors chairs: Rated for 250-300 lbs. with reinforced framesLoveseat models: Rated for 400-500 lbs. total (two-person use)All models...

Does the Sojag Dakota gazebo require a concrete foundation?

The Sojag Dakota gazebo with galvanized steel roof should be installed on a level, solid surface. Recommended foundations include:Concrete pad: Best for permanent installationPatio pavers: Good alternative if concrete isn't an optionWooden deck: Suitable...

Are Corriveau outdoor products designed for Canadian weather?

Corriveau is a Canadian outdoor living brand:Headquarters: Quebec, CanadaDesign focus: Products are specifically engineered for Canadian weather patterns including heavy snow, freeze-thaw cycles, and intense summer UVProduct range: Pergolas, outdoor ...

Are outdoor pillows and throws machine washable?

Care for outdoor textiles:Outdoor pillow covers: Most have zipper closures for easy removal. Machine wash on gentle/delicate cycle with cold water and mild detergent. Air dry — avoid high heat dryers.Outdoor throws: Machine washable in cold water. Tumble...

How do I prepare my yard for an outdoor structure installation?

Site preparation steps:Choose location: Select a level area with good drainage, away from overhanging trees and utility linesClear the area: Remove grass, weeds, rocks, and debris. Clear 3 feet beyond the structure footprint.Level the ground: Use a long...

What colours are available for Corriveau outdoor furniture and accessories?

Corriveau colour options by product line:Outdoor rugs: Ecru, Grey stripe, Charcoal, Natural — designed to complement any patio decorPergolas: Black and Charcoal aluminum frames with colour-matched hardwareCushions & throws: Seasonal colour collections...

What Gazebo Penguin solarium sizes are available?

Gazebo Penguin Florence solarium sizes (four-season models with polycarbonate roof):Small: 8' x 12', 8' x 16' — fits smaller patios and decksMedium: 10' x 10', 10' x 12', 10' x 14' — most popular family sizesLarge: 12' x 12', 12' x 15', 12' x 18' — spacious...

What is IPATIO's return policy for outdoor structures?

IPATIO return policy highlights:Return window: 30 days from delivery dateCondition: Items must be unused, unassembled, and in original packagingRestocking fee: Large/oversized items may have a 15-20% restocking fee due to freight costsDefective items...